Delivering an exceptional customer experience in your business

SAP Customer Experience is a cloud platform that can help your organization manage your customer relationships, including marketing, customer data, commerce, sales, and services.

Building compelling experiences using KaarTech and SAP CX

With over 25+ SAP Customer Experience Suite projects implemented and business consulting services provided, you can give compelling new experiences to your customers across all channels.

Our cloud frameworks can change your customer experience by expanding SAP CX solutions and effortlessly connecting with SAP ECC, SAP S/4HANA, and Qualtrics. With our approach, you can:

  • Offer personalized consumer offerings in real-time.
  • Develop an integrated ecosystem that connects the demand and supply chains.
  • Build a consistent brand voice for the entire organization.

KTern

Experience How KTern can help you in your digital Transformation Journey

Elevate Customer Experience with SAP CX Solutions

SAP Customer Experience’s extensive spectrum of services can help you elevate your business, from project development to operations.

SAP Commerce Cloud

SAP Commerce Cloud’s solutions help you to streamline order management, product content, and experience management.

SAP Service Cloud

It allows your business to manage and organize its service requests, from social media communications to contact centre conversations.

SAP Customer Data Cloud

It enables your business to collect, store, and manage sensitive customer and identification information across systems and access channels.

SAP Marketing Cloud

It helps your company’s marketers to analyze and assess the impact of campaigns and make smarter data-driven decisions to connect with your audience.

SAP Sales Cloud

It lets you implement AI to predict your sales and inventory requirements, gives a complete view of your customer data, and allows you to operate the sales process effectively.

Offering transformational end-to-end customer experience services

Our SAP CX philosophy is platform-centric, which informs how we approach all customer experience services, including greenfield deployments, upgrades or cloud migrations, enhancements and support, and consultation and advisory services. This solution is designed to give end-to-end functionality for the whole sales and marketing process.

Customer Experience advisory

It prepares your existing system challenges, establishes important capabilities, and generates future roadmaps for shifting you into the future of customer service.

Customer Experience transformation

It rebuilds your customer service environment by reengineering the business process, providing high-impact results and business indicators.

Customer Experience assurance

It automates testing and monitoring to replicate real-world customer interactions across different digital channels.

Customer Experience Operations

It helps you develop infrastructure at the highest industry service and focus on upgrading with the digital world through process innovation.

Consulting, implementation and operation – all from a single source.

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Successful Implementation Projects
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License Modules Configured
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Years of Expertise in CX Transformation

  • Manage billions of client contacts from a single location

  • Flexibility allows for the rapid adoption of new processes

  • Simple integration of data sources and channels throughout your business

Awards and Recognition

GARTNER AND EVEREST GROUP

KaarTech is Featured as a Market Contender for Managed Cloud Services for SAP ERP

2023

ISG Provider Lens SAP Ecosystem Study

KaarTech is Featured as a Product Challenger for SAP Business AI and BTP Services

2024

ISG Provider Lens SAP Ecosystem Study

KaarTech is Positioned as a Product Challenger for RISE with SAP Transformation

2024

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